All channels

Discord bot

Connect a Discord bot so members can talk to a governed flow by DM or by @mentioning the bot in a server channel. Discord delivers messages to bots over its Gateway (a persistent WebSocket the gateway opens outbound), so no public URL is needed for this channel.

What you need

  • A Discord account that can create an application and invite bots to the server (Manage Server permission on that server).

Official documentation

Set up on Discord

  1. https://discord.com/developers/applicationsNew Application.
  2. BotReset Token → copy the bot token (shown once).
  3. Same page → Privileged Gateway Intents → enable MESSAGE CONTENT INTENT (without it the bot receives empty text in servers). Bots in 100+ servers need Discord's verification for this intent.
  4. Connect in Tools Anatomy (below). The console shows the invite URL (https://discord.com/oauth2/authorize?client_id=<app>&scope=bot&permissions=68608 = View Channels + Send Messages + Read Message History). Open it, pick the server, authorize.
  5. Optionally restrict the bot to one server by pasting its Server ID (enable Developer Mode in Discord → right-click the server → Copy Server ID).

Connect in Tools Anatomy

/channelsMessaging channelsDiscord bot → paste:

Field Where it comes from
Bot token Developer Portal → Bot → Token
Server (guild) ID (optional) Discord → server → Copy Server ID

The gateway validates the token (GET /users/@me), stores the bot's id, and starts a gateway session for the channel. Disabling the channel closes the session.

Identity we derive

Canonical key Value
external_user_id Discord user id (snowflake)
channel discord
display_name global_name (or username) — metadata only, runtime_only
email, phone_number not provided (email needs an OAuth2 flow)

conversation_context.channel_account_id = the server (guild) id, or dm. Threads: one conversation per Discord channel/DM.

Limits

  • Only DMs and server messages that @mention the bot are answered.
  • Replies over 2000 characters are split into several messages.
  • The gateway session runs in one gateway instance (single-instance assumption); it reconnects with backoff after disconnects.
  • Attachments are acknowledged but not processed (text only in v1).

Test it

DM the bot (right-click → Message) or post @YourBot hello in a channel it can see.

Troubleshooting

  • Bot online but replies to nothing in servers: MESSAGE CONTENT intent is off, or the bot lacks View Channel / Send Messages in that channel.
  • 401 on connect: the token was reset — paste the new one.
  • Answers in the wrong server: set the Server ID filter.